FAQ
Frequently asked questions
Everything you need to know before you order. Can't find your answer? Message us on WhatsApp.
What is IPTV?
IPTV (Internet Protocol Television) delivers live TV over your internet connection instead of cable, satellite or an antenna. You watch through an app on your Fire TV Stick, Smart TV, phone or computer.
How fast is my subscription activated?
Most orders are activated 5 to 15 minutes after payment. Your login details arrive straight on WhatsApp, with a setup guide for your device.
How do I order?
Pick a plan and tap "Order on WhatsApp". Tell us which device you use. We send a secure payment link (Interac e-Transfer, card, PayPal or crypto), then your login details and step-by-step help.
Can I try before I pay?
Yes. We offer a free 24h trial, no credit card needed. Ask for it on WhatsApp and tell us your device. See the free IPTV trial page.
Does Canada IPTVV work everywhere in Canada?
Yes. It works in every province and territory, from British Columbia to Newfoundland, on any fibre, cable, DSL, fixed wireless or 5G connection. It also works when you travel.
What devices does Canada IPTVV work on?
Fire TV Stick and Fire TV, Samsung and LG Smart TVs, Android TV and Google TV, Android boxes, Android phones and tablets, iPhone, iPad, Apple TV, Windows PCs and Macs.
What internet speed do I need?
We recommend at least 15 Mbps for HD and 25 Mbps for 4K. An Ethernet cable or 5 GHz Wi-Fi gives the smoothest picture.
How many screens can watch at once?
Each plan includes 1 connection, so one stream at a time. You can install the app on several devices, but only one can play at once. Message us for a multi-screen price.
Is there a contract or auto-renewal?
No. Every plan is a one-time payment. No contract and no automatic charges. We remind you on WhatsApp before your plan ends.
Do you have French-language channels?
Yes. French-language Canadian channels for Quebec and francophone viewers are included in every plan, alongside English-Canadian, US and international channels.
Is there a TV guide and catch-up?
Yes. Most channels have a TV guide (EPG), shown in your own time zone, and many have catch-up so you can rewatch shows you missed.
Which payment methods do you accept?
Interac e-Transfer, Visa and Mastercard through Stripe, PayPal, or crypto (Bitcoin or USDT). We send a secure payment link on WhatsApp: we never see your card details. All prices are in Canadian dollars.
Still have a question?
Our team answers on WhatsApp, usually within minutes, in English or French.